Frequently Asked Questions

  • Clip
  • EDIUS Elite 7
  • EDIUS Pro 7

Cannot handle QuickTime movie or still image

FAQ ID:KB01100001 | Date: 2013/07/21

I cannot import or export a QuickTime movie or a still image.

EDIUS handles the files using a QuickTime component, but it might not be running correctly in your PC.
Re-install QuickTime using either procedure below:

1. Download QuickTime (version 7.7 or later) from the Apple website and then install it (if you have the trial or download version).

2. Re-install QuickTime from unpacked image (if you have the software package).

1) Enter %temp% into the address bar of the Explorer.
2) Open [EDIUS 7.00] > [EDIUS] > [Runtime] > [QuickTime] folder.
3) Run QuickTimeInstaller.exe


EDIUS World Home Where to Buy Try EDIUS 8 Support Manual FAQ
Copyright © 2015 Grass Valley USA, LLC. All rights reserved.
Join the Conversation: Grass Valley on Facebook Grass Valley on Twitter Grass Valley on Youtube