Frequently Asked Questions

  • EDIUS Pro 8
  • EDIUS Workgroup 8
  • eID (EDIUS ID)

I cannot create eID (EDIUS ID)

FAQ ID:KB02100002 | Date: 2015/06/26

I cannot create eID (EDIUS ID). How do I solve it?

1. Plesae confirm that you have entered Enter e-mail address and check the "I have read the privacy policy and agree to its terms and conditions" box after reading the privacy policy to complete preliminary registration.

2. Confirm following points on the definitive registration web page:

1) Password has more than 8 characters using upper/lower case English letters and at least one number.

2) Entered password are same between upper and lower field.

3) Your birthday is entered.

4) Language for e-mail news is selected if "I would like to receive regular updates about products and services." check box.

3. Definitive registration might not be completed. After clicking the button on the eID registration page, you will receive preliminary registration e-mail. Please click the URL in the e-mail within 48 hours from the time of the e-mail. If it passed over 48 hours without clicking the URL, preliminary registration will be expired. Please visit the eID web site again then start from preliminary registration.

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