Unexpected eID server outage
| May 07, 2026 |
Unexpected eID server outage occurred in below time frame:
4:00 am to 11:00 pm May 6 (EST)
9:00 am May 6 to 4:00 am May 7 (UTC)
6:00 pm May 6 to 1:00 pm May 7 (JST)
Below operation were unavailable during the time frame:
– eID validation when starting EDIUS / Mync
– Log into eID web site
The server is now restored and correctly working.
We apologize for the inconvenience caused to our customers due to the server issue.
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