EDIUS installation fails on February 29
- Installation
EDIUS installation fails on February 29
FAQ ID：000025985 | Date：2024/02/29
We have confirmed that installation/update cannot be performed due to a problem with the EDIUS installer on Feb 29. We have identified that the issue is caused by running the installer on leap day.
Affected products
EDIUS 11
EDIUS X
* All editions and build number.
Resolution – Updated on Mar 1, 2024
Official build installer can be used to upgrade/downgrade or new installation of EDIUS. Please visit Download Top page then select applicable link.
Later build that we will release considers leap years.
We apologize once again for the inconvenience.
MENU
- About EDIUS
- License
- Way to retrieve EDIUS serial number
- An error occurs while activating VisTitle license
- Way to gather license information file
- 0x800CE1A error appears when validating the license
- Replace EDIUS license from Trial to Product license
- Activate EDIUS / Mync license manually
- Way to identify the license being activated
- Deactivate license by manipulating GV License Manager
- Activate / deactivate license in off-line mode
- An error occurs while license activation / deactivation
- Specification
- Different versions of EDIUS on the same PC
- EDIUS 11: Notes on performance improvement of project loading
- EDIUS X supported file formats
- Functional differences between EDIUS X Pro and Workgroup
- EDIUS X proxy clip improvement
- Notes on upgrading to EDIUS X
- EDIUS project file compatibility
- Windows 11 compatible information
- EDIUS X system requirements
- EDIUS X the new background render engine
- Installation
- .NET Framework installation fails
- Steps to upgrade VisTitle Express build
- EDIUS installation fails on February 29
- Way to reinstall EDIUS to resolve the issue of not running EH services
- EDIUS / Mync: Way to identify GV License Manager build number
- Windows Defender SmartScreen prevents running EDIUS installer
- Simultaneous use of multiple EDIUS in same PC
- EDIUS asks specifying file location while uninstalling or upgrading
- Steps to install EDIUS
- Replace EDIUS license to new PC
- Starting-up
- EDIUS does not start
- Error starting EDIUS, Failed to communicate with the service
- Configure EDIUS on first time starting
- Start editing video
- Starting fails / Not found EH service error appears
- EDIUS takes a long time to start up
- ASP.NET Core Runtime 6.0.16 blocks correct working of EH services
- EDIUS license validation fails with #2F19 error
- View
- Project Settings
- Clip
- Long duration clip placed onto the timeline
- "Codec type not supported" error appears when loading Blackmagic RAW clip
- Cannot load .CR3 clip in EDIUS
- Can I edit a clip shot by 360 degree camera ?
- EDIUS becomes unstable with 11th Gen Intel Processor and NVIDIA GPU
- EDIUS may freeze while decoding H.264 or 265 clip on 12th Gen Intel Core processor
- EDIUS rejects loading a file
- EDIUS shows a footage with incorrect alpha channel
- Use GPU acceleration for decode / encode
- EDIUS rejects loading several type of QuickTime files
- Import / Capture / Data migration
- How to use the Input Preset menu
- Captured clip is split into multiple clips
- Input timecode does not appear while video capture
- EDIUS / Mync is unable to load HEIF file
- EDIUS / Mync is unable to load HEIC file
- EDIUS cannot import a DVD
- Create capture device preset
- Generic troubleshooting for issue of capture via video I/O hardware
- Way to migrate older Mync library to Mync 11
- Steps for voice over recording
- Operation
- Clips are off-line in EDIUS project when loading project on another client
- Video scope does not work in EDIUS 9
- Import / export does not work from / to P2 card
- About auto recovery of corrupted project Bin
- EDIUS 11: Troubles when importing MP4 or MOV files or Proxy Originated Editing
- Proxy Stuttering/jerking on EDIUS XS
- Asset Store database migration on updating EDIUS 11
- EDIUS 11: Not working the Bin with STATUS_STACK_BUFFER_OVERRUN error
- EDIUS proxy clip compatibility
- "No hardware for EDIUS found" appears and voice over fails to start
- Effect
- Cannot apply a clip transition
- Cannot use GPUfx transitions
- EDIUS 11: Way to install VisTitle Express
- EDIUS X: Compatible third party effect plug-in
- Third party plug-in compatibility by EDIUS versions
- Third party effect plug-in doesn't appear in the effect tree
- Cannot apply a clip transition or audio cross fade
- EDIUS 9: Compatible third party effect plug-in
- EDIUS 8: Compatible third party effect plug-in
- Title
- Quick Titler cannot import a text file
- Title text is fuzzy in Quick Titler
- QuickTitler works slowly when creating a title clip in *.etl2 format
- Titler Pro clip becomes offline in EDIUS X timeline
- EDIUS QuickTitler window is invisible
- Typed first Chinese character doesn't appear in QuickTitler
- QuickTitler text unexpectedly changes / disapeears when loading a title in another PC
- Switch QuickTitler default format
- Audio
- Export
- Maximum number of chapters for Blu-ray disc or DVD
- EDIUS unable to print to tape
- "Not implemented" error appears while exporting to XAVC S
- An error appears when printing to H.265 clip on EDIUS 9
- How to export XDCAM MXF single clip in EDIUS 9?
- "Failed to export following tracks..." error appears while exporting EDIUS timeline to an AAF
- Alpha channel is lost in a clip printed by EDIUS
- MP3 audio exporter doesn't appear
- Different size title text appears in exported file
- File export dialog doesn't appear
- Hardware
- Third party video hardware tested with EDIUS X
- Third party video hardware tested with EDIUS 9
- Color belt appears on video monitor connected to AJA hardware
- Color bar appears on connected video monitor after signing onto the Windows
- Use video hardware while inactive of EDIUS
- How to setup third party video hardware?
- Warning LED is flashing in Storm 3G Elite I/O box
- Not light on Power LED in Storm 3G Elite I/O box
- PCIe Linked LED is flashing in Storm 3G Elite I/O box
- Storm 3G Elite Voice Over doesn't work
- Others
- eID (EDIUS ID)
- I cannot create eID (EDIUS ID)
- Want to use another eID
- Way to change eID password
- An error occurs when logging into eID (EDIUS ID)
- About eID (EDIUS ID)
- Replace to another eID
- Steps to create eID
- Way to link license to eID on subsequent running of EDIUS
- I cannot create eID (EDIUS ID)
- Way to replace email address registered as eID
- Environment Settings
- Way to force dispatch Intel integrated graphics to EDIUS application
- Background job cancelled once power mode changed
- Modify EDIUS Hub services port number
- Way to specify the Chorus / EDIUS Hub Server without mDNS / DNS-SD
- Which resampling method should I select?
- Optimize workstation configuration
- Mync does not retain FTP Uploader settings
- Display adapter does not appear in system settings
- Editing Configuration
- Disc Burner
- EDIUS Elite 7
- EDIUS Pro 7
- EDIUS Pro 8
- Functional differences between EDIUS Pro 8 and Pro 7
- I cannot create eID (EDIUS ID)
- Want to use another eID
- Keyboard shortcut to delete all filters doesn't work
- EDIUS / Mync is unable to load HEIF file
- "Failed to export following tracks..." error appears while exporting EDIUS timeline to an AAF
- EDIUS / Mync is unable to load HEIC file
- EDIUS Pro 9
- Video scope does not work in EDIUS 9
- An error appears when printing to H.265 clip on EDIUS 9
- Want to use another eID
- Keyboard shortcut to delete all filters doesn't work
- EDIUS / Mync is unable to load HEIF file
- "Codec type not supported" error appears when loading Blackmagic RAW clip
- "Failed to export following tracks..." error appears while exporting EDIUS timeline to an AAF
- Color belt appears on video monitor connected to AJA hardware
- Color bar appears on connected video monitor after signing onto the Windows
- Cannot load .CR3 clip in EDIUS
- EDIUS Workgroup 8
- EDIUS Workgroup 9
- Video scope does not work in EDIUS 9
- An error appears when printing to H.265 clip on EDIUS 9
- How to export XDCAM MXF single clip in EDIUS 9?
- Want to use another eID
- Keyboard shortcut to delete all filters doesn't work
- EDIUS / Mync is unable to load HEIF file
- "Codec type not supported" error appears when loading Blackmagic RAW clip
- "Failed to export following tracks..." error appears while exporting EDIUS timeline to an AAF
- Color belt appears on video monitor connected to AJA hardware
- Color bar appears on connected video monitor after signing onto the Windows
- EDIUS X Pro
- EDIUS proxy clip compatibility
- EDIUS X proxy clip improvement
- Titler Pro clip becomes offline in EDIUS X timeline
- Keyboard shortcut to delete all filters doesn't work
- EDIUS / Mync is unable to load HEIF file
- "Codec type not supported" error appears when loading Blackmagic RAW clip
- "Failed to export following tracks..." error appears while exporting EDIUS timeline to an AAF
- Color belt appears on video monitor connected to AJA hardware
- Color bar appears on connected video monitor after signing onto the Windows
- Cannot load .CR3 clip in EDIUS
- EDIUS X Workgroup
- EDIUS proxy clip compatibility
- EDIUS X proxy clip improvement
- Titler Pro clip becomes offline in EDIUS X timeline
- Keyboard shortcut to delete all filters doesn't work
- EDIUS / Mync is unable to load HEIF file
- "Codec type not supported" error appears when loading Blackmagic RAW clip
- "Failed to export following tracks..." error appears while exporting EDIUS timeline to an AAF
- Color belt appears on video monitor connected to AJA hardware
- Color bar appears on connected video monitor after signing onto the Windows
- Cannot load .CR3 clip in EDIUS
- FAQ Archives
- HDV/DV tape I/O does not work
- Preparation for HDV/DV tape I/O
- Unable to import / export still images
- Help cannot be opened
- Help menu does not appear
- About After Effects Plug-in Bridge support
- EDIUS 8 / 7: How to setup 3rd party hardware?
- EDIUS 8 Third party hardware support
- EDIUS 7 3rd party hardware support
- System Specification Guidelines for Editing 4K Content
- Rendering
- Settings