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0x800CE1A error appears when validating the license

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0x800CE1A error appears when validating the license

FAQ ID:000024587 | Date:2021/11/25

0x800CE1A error appears when validating the license or eID log in
Terminology:
    
‘License validation’ covers below behavior that is done by GV License Manager

1. License activation or deactivation

2. Validate activated license. This works below timing

  • Starting EDIUS / Mync application
  • Print to file
  • Print to tape
  • Batch export
  • Burn to Disc
  • Run QuickTitler
   
Resolution:
   

If strict security is configured in the network, this error may occur. Retrieve CRM distribution points and register them into the white list.
See the PDF that navigates retrieving CRM distribution points required to be registered in details


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