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Starting fails / Not found EH service error appears

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Starting fails / Not found EH service error appears
Starting fails / Not found EH service error appears

If EDIUS detects that failing to start or not found required service, below error may appear

Required service not found {Service name that was not found}

Failed to start services {Service name that failed to start}

 

Precaution
Confirm if any job is queued or ongoing in GV Job Monitor. If exists, in worst case, it may be lost

 

Troubleshoot on not found the services 

1) Open Task Manager then go to [Services]

2) Confirm that below EH services. If all services exist, jump to Troubleshoot on fails starting the EH services section

EHApiGatewayService
EHApplicationHost
EHAssetStore
EHConfigStore
EHIdentityService
EHMessageService
EHRenderService
EHSyncService

3) If any service is not listed, restart the OS

4) Repeat step #1 and #2. If the required services are listed, confirm if required processes are also running – here is more details

5) If any service is still not listed, reset EDIUS Hub – here is more details

 

Troubleshoot on fails starting the EH services

Try to resume and restart required services and process – here is more details 

 

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