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EDIUS X: Reset EDIUS Hub in editing client

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EDIUS X: Reset EDIUS Hub in editing client

FAQ ID:000035761 | Date:2022/08/11

This knowledge base instructs procedure to reset the EDIUS Hub

If an issue that may relate to render job and / or job monitor still remains, resetting EDIUS Hub may be helpful
NOTE: Ensure that you have attempted suggested troubleshooting in separate FAQs (Related content)

IMPORTANT NOTE

– Once the EDIUS Hub is reset, all stored data that are managed by EDIUS Hub will be lost.

– GV recommend to use the latest build of EDIUS installer – click here to get the installer.

– If your system is EDIUS Hub eco system, stored data will be restored by syncing EDIUS Hub.

– Be sure if queued or ongoing job is (are) not listed in GV Job Monitor. If exists, cancel or wait for finishing the job.

– Stop or uninstall third party anti-virus software. If necessary, reinstall or start it after confirming starting EDIUS successfully.

 

Procedure
There are two ways to reset the Chorus Hub:

 

1. Reset only Chorus Hub:

1) Quit both EDIUS and GV Job Monitor if running.

2) Pause Renger Engine.

3) Stop all EH services – details here

4) Navigate to C:\ProgramData\Grass Valley. 

5) Rename Chorus Hub to Chorus Hu_.

6) Restart the OS.

7) Run EDIUS.

 
2. Uninstall then re-install EDIUS with resetting Chorus Hub:

1) From Apps & features, remove below apps:

– EDIUS (Mync will be removed simultaneously)
– GV License Manager

2) Navigate to C:\ProgramData\Grass Valley. 

3) Rename Chorus Hub to Chorus Hu_.

4) Restart the OS.

5) Run EDIUS installer.

Reset Tool
You can easily reset EDIUS Hub by running the tool – see readme text that is zipped to the tool zip file. 
NOTE: GV do not provide technical support for this tool.

 

Commissioning

Once reset of Chorus Hub or reinstallation of EDIUS finished, confirm if required servcies and processes to be running of background render service including the Job monitor – details here

 

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