If EHRenderWorker memory dump needs to be reviewed to follow EDIUS 11 or X issue, we may ask gathering EHRenderWorker memory dump file. Replicate the issue again then follow below steps immediately

1) Press Ctrl + Shift + Esc key to open Task Manager.

2) Go to Processes.

3) Right-click on EDIUS Rendering Engine then select [Create Memory dump] context menu.

4) Repeat step#3 to gather the dump of another EHRenderWorker.

5) Navigate to C:\Users\{USER NAME}\AppData\Local\Temp.

6) Gather both EHRenderWorker.DMP and EHRenderWorker(2).DMP.

If EDIUS system report file has not bee provided, create it and provide the system report file and dump files.

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• Create EDIUS System Report file manually