1. EDIUSWORLD.COM TOP
  2. Support
  3. Faq
  4. Way to gather memory dump of EHRenderService

Way to gather memory dump of EHRenderService

  • Operation
Way to gather memory dump of EHRenderService

FAQ ID:000037984 | Date:2025/06/05

This KCS article navigates way to gather memory dump of EHRenderService

If EHRenderWorker memory dump needs to be reviewed to follow EDIUS 11 or X issue, we may ask gathering EHRenderWorker memory dump file. Replicate the issue again then follow below steps immediately

1) Press Ctrl + Shift + Esc key to open Task Manager.

2) Go to Processes.

3) Right-click on EDIUS Rendering Engine then select [Create Memory dump] context menu.

4) Repeat step#3 to gather the dump of another EHRenderWorker.

5) Navigate to C:\Users\{USER NAME}\AppData\Local\Temp.

6) Gather both EHRenderWorker.DMP and EHRenderWorker(2).DMP.

If EDIUS system report file has not bee provided, create it and provide the system report file and dump files.

 

Related Content


MENU

About EDIUS
License
Specification
Installation
Starting-up
View
Project Settings
Clip
Import / Capture / Data migration
Operation
Effect
Title
Audio
Export
Hardware
Others
User Settings
eID (EDIUS ID)
Environment Settings
Editing Configuration
Disc Burner
FAQ Archives
Rendering
Settings