1. EDIUSWORLD.COM TOP
  2. Support
  3. Faq
  4. License activation / deactivation fails in older version of EDIUS

License activation / deactivation fails in older version of EDIUS

  • License
License activation / deactivation fails in older version of EDIUS

FAQ ID:000035358 | Date:2022/05/09

License activation / deactivation fails with #29 or #57C error code in older version of EDIUS

For security improvement, older communication method that GV License Manager uses be no longer available on May 18, 2022. The communication method is only used in below older version of EDIUS.

Affected EDIUS version

– EDIUS 8 (Build: 8.00.0089 – 8.25.1420)
– EDIUS 7 (All build)
– EDIUS Pro 6.5, Elite, Neo 3.5 (All build)

Resolution
Download newer build of GV License Manager then upgrade it

Steps to upgrade
Required steps depends on your situation

New or reinstallation of EDIUS

1) Double-click EDIUS installer and follow the installation wizard.
2) Upgrade the GV License Manager – run newer build of GV License Manager installer.
3) Activate the license.

EDIUS application already installed – but license activation fails

1) Upgrade the GV License Manager – run newer build of GV License Manager installer.
2) Activate the license.

Deactivate the license

1) Upgrade the GV License Manager  – run newer build of GV License Manager installer.
2) Deactivate the license.

If you want to remove EDIUS, from Apps & features, remove EDIUS. Untick “Deactivate the license” option.

IMPORTANT NOTE
1. This affects to both on-line and off-line license activation / deactivation.

2. These products are not supported for use on operating systems that are outside the supported environment. Even if they are currently working well, future Windows updates or system changes (e.g. BIOS and/or driver updates) may cause them to stop working properly. Please understand that we cannot guarantee continued operation in such environments.

3. All of affected products are end of support. Please note that we are unable to provide support for any issues that may arise during the use of these products. We appreciate your understanding.

 

Related Content


MENU

About EDIUS
License
Specification
Installation
Starting-up
View
Project Settings
Clip
Import / Capture / Data migration
Operation
Effect
Title
Audio
Export
Hardware
Others
User Settings
eID (EDIUS ID)
Environment Settings
Editing Configuration
Disc Burner
FAQ Archives
Rendering
Settings