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EDIUS X: Job monitor screen becomes to black or white

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EDIUS X: Job monitor screen becomes to black or white

FAQ ID:000024433 | Date:2023/08/25

EDIUS X Job monitor or GV Job Monitor screen becomes to black or white

Try to upgrade the EDIUS to the latest build (visit the download page). If the issue still remains, try below troubleshooting in numerical order:

1) Active the monitor window that became to black or white then press f.5 key to refresh the screen.

2) Confirm if GVRender Engine icon is staying on Task bar notification area. If not, double-click C:\Program Files\Grass Valley\EDIUS X\EHRenderEngine.exe. Also make sure that GVRender Engine is running.

3) Restart EH services including GV Render Engine – details here

4) Check and fix EH Identity Service certificate by using the tool – to get the tool, click here

5) Reset EDIUS Hub – details here

6) Confirm if ASP.NET Core Runtime 6.0.16 is being installed. If installed remove it – details here

 

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